30-Day Money-Back Guarantee
We want you to be fully satisfied with every item that you purchase from www.health-ingredients.com. If you are not satisfied with a product you’ve purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the cost of shipping.
The item must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
Please contact us at info@health-ingredients.com to obtain a Return Authorization Number and the shipping address for our returns center.
Refund will be issued within 3 business days of receipt of the returned products. Please obtain package tracking to ensure the products are successfully delivered to the specified address.
Quality Guarantee: A Foundation of Trust and Scientific Rigor
RDHealthIngredients extends its commitment beyond merely offering qualified products to establishing an unwavering foundation of quality, safety, and consistency. Our comprehensive Quality Guarantee system is integral to our corporate identity, ensuring that every product—from herbal extracts and fruit powders to APIs, vitamins, and additives—meets the rigorous standards demanded by global markets and our discerning clients. This document outlines the multi-faceted approach that underpins our promise of excellence.
- Herbal Extracts are complied with GB, EP, USP, JP ect Standard, and most of our products tested by the third party on PAHs, ETOs, Heavy Metals, Solvent Residual, Pesticide Residuals, and Phalates …
- Vitamins, Amino Acids Those products we only get the source from big factory with a big brand, all are orginal lable, pack, and Only the first hand source.
- Capsules OEM service, we only work with Big brand factory with professional experience and GMP certified facility.
Delivery Guarantee: Efficient and Secure Logistics
RDHealthIngredients guarantees a reliable and secure supply chain to ensure your products arrive on time and in perfect condition. We understand that fast, predictable delivery is critical to your operations.
Our commitment includes:
- Full Traceability: You will receive a tracking number immediately upon shipment, allowing for real-time monitoring from our dock to your receiving door.
- Rapid Order Processing: We prioritize order confirmation and warehouse picking within 24 hours of order confirmation.
- Flexible Logistics Options: We partner with a network of leading global and regional carriers (e.g., DHL, FedEx, specialized freight forwarders) to offer a range of shipping solutions—from air freight for urgency to cost-effective sea freight—tailored to your timeline and budget.
- Safety & Integrity Guarantee: All products are packaged according to their specific stability requirements (e.g., vacuum-sealed bags, desiccants, temperature-controlled containers for sensitive ingredients) to protect against moisture, light, and physical damage during transit.
Flexible Service Guarantee: Tailored to Your Needs
RDHealthIngredients recognizes that every client has unique requirements. Our flexible service guarantee is designed to adapt to your specific business needs, ensuring a truly collaborative partnership.
This flexibility is demonstrated through:
- Customized Formulations & Blends: We can develop tailor-made powder blends, extract ratios, or specific granulations to meet your product development goals.
- Versatile Packaging Solutions: Choose from a variety of options, including bulk bags, small-quantity R&D samples (as low as 1kg), or customized private-label packaging with your branding.
- Adaptable Ordering & Scheduling: We accommodate both large bulk orders and smaller, frequent shipments. Flexible production scheduling and blanket order agreements help you manage inventory efficiently.
- Dedicated Support: You are assigned a dedicated account manager who serves as a single point of contact, ensuring your requests are understood and executed precisely.
Our commitment is to be more than a supplier; we are an extension of your team. We proactively work with you to create solutions that enhance your operational flexibility, reduce time-to-market, and provide a competitive edge. RDHealthIngredinets is natural herbal Extract supplier and manufacturer, engaged in the export and wholesale of herbal Extract for more than 20 years. if you need any herbal Extracts, please send Email to sales06@health-ingredients.com we will reply within 24 hours.
We propose a full range of titrated extract in accordance with GB, USP, EP, Pls find the list here. If not listed, please get contact with us at sales06@health-ingredients.com.
Or you can search them by A-Z Product List.